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YUJ T-shirt Yogi
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YUJ

YUJ T-shirt Yogi

PRODUCT TYPE: T-shirts

VENDOR: YUJ

Découvrez notre nouveau t-shirt blanc en coton à l'imprimé YOGI bleu/gris. En maille légère, une coupe droite et une encolure ronde contrastée : idéal pour pratiquer avec style !  Match parfait avec notre Legging Manipura gris 

€45.00
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YUJ Tank Top Leotee Black
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YUJ

YUJ Tank Top Leotee Black

PRODUCT TYPE: T-shirts

VENDOR: YUJ

Le débardeur LEOTEE noir & silver sobre et élégant avec ses bretelles argentées toutes douces ira parfaitement sur un legging pour un look sport ou sur un jean pour un look plus chic. Son dos dégagé vous offrira beaucoup de liberté dans vos...

€49.00
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YUJ Yoga Mat Eco Gradient Earth
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YUJ

YUJ Yoga Mat Eco Gradient Earth

PRODUCT TYPE: Yoga Mat

VENDOR: YUJ

Vous avez adoré notre emblématique tapis GRADIENT rose, découvrez le dès maintenant dans un nouveau coloris gris, vert et bleu.   Le tapis de yoga YUJ est l'indispensable des accessoires de yoga pour tous les yoginis ne voulant pas s'encombrer car il se plie et se...

€70.00
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YUJ Yoga Mat Eco Gradient Sky
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New
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YUJ

YUJ Yoga Mat Eco Gradient Sky

PRODUCT TYPE: Yoga Mat

VENDOR: YUJ

Le dégradé de couleurs du tapis GRADIENT SKY traduit l'ambiance si particulière de l'aube aux premières lueurs du jour. Ce tapis invite à l'introspection et à l'ouverture spirituelle. Le tapis de yoga YUJ est l'indispensable des accessoires de yoga pour tous les yogis et yoginis...

€70.00
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DELIVERY & RETURNS POLICIES

  1. DELIVERY:

1.1 Processing time:

Processing your order can take us between 4 to 7 working days depending on our workflow and on the volume of orders that we have to handle. When we have sales and promotional actions, processing times is usually 5 to 10 days. Once your order is processed, it is packaged and ready for shipping.

1.2 Shipping times:

Your order is fulfilled from our warehouses in Brussels or Milano depending on the products ordered and the destination to which the order is to be shipped. We offer worldwide shipping and we work with DHL, UPS and BPost to offer our clients a fast and secure delivery of all orders.

At check-out stage, you have to select the type of shipping service that you wish:

Standard Shipping: 15 – 20 working days

Express Shipping: 10 – 15 working days

We offer FREE SHIPPING WORLDWIDE on orders above € 199.

IMPORT CUSTOMS/TAXES

Please note that there may be import duties and local taxes when your order goes through customs charged for deliveries made outside EU. Any customs fees incurred on international shipping are the responsibility of the client. Cupidanza has no control over the customs charges or exchange rates.

TRACKING YOUR ORDER

You will receive an email or SMS with a tracking number as soon as your order is shipped. This email or SMS will also include a link to the shipping provider’s website so you can track the progress of your package.

If for some reason you do not receive an email, please email us at orders@cupidanza.com and we will gladly provide your shipping and tracking information.

  1. RETURNS/EXCHANGES POLICY

2.1 Conditions for returns & exchanges

If you are not satisfied with your purchase or if you want to change size or product, we accept returns for purchases made from this website only. Items must be unworn, unwashed, and with all original tags attached in the original packaging up to 14 days after purchase

Defective products: Sometimes small manufacturing issues cannot be seen until an item is worn. If you notice a manufacturing defect, please contact us by sending an email to orders@cupidanza.com  and we will work out the best solution for the issue. Please note: If you are exchanging an item due to a manufacturing issue, Cupidanza will refund the cost of international standard return shipping.

NEW (from 1st of July 2019) : RETURNS AND EXCHANGE ARE FREE OF CHARGE

Cupidanza will cover the cost of international standard shipping to send your new item out once we have received the returned package, the request and a copy of the shipping bill for return.

2.2 How to return or exchange an item?

To return of exchange item(s) complying the conditions above (2.1), please follow the steps below:

A - Please submit a request for return or exchange within 14 days of purchase by email at orders@cupidanza.com with your name, order number and if you wish to have a refund or exchange for a different size. 

B – We will reply by email with the instructions for return and also the address to which the package should be returned. Note any return that has not been accepted by mail will not be processed.

C – Include in the package a printed version of your email of request for return or exchange with your name, order number and if you wish to have a refund or exchange for a different size. You will have 14 working days to proceed the return, which would be checked based on the tracking number. 

D - Send your package to the return address indicated in the email we will send you along with all the supporting documents as indicated in B & C above. Failure to follow the process will delay the processing of your return and may even result in your return not being accepted. We recommend re-using the original packaging. It's the ecological way to go!

D - Please note that in case you requested a refund of your order, you will be refunded by same method payment you used at the time of ordering within 30 days once we have received your package.

Please note Cupidanza is NOT responsible for lost return packages

  1. CONTACT US:

Feel free to reach out to our customer service team at orders@cupidanza.com should you need clarification on any of the above.

 

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